OPERATIONS
Your Strategic Growth Partner

Sapphire’s business model has consistently prioritized strategic growth alongside quality owners, eschewing expansion for its own sake. The mission of Sapphire Management Business Development is to aid owners in pinpointing optimal opportunities and operating efficiently for a swift return on investment. Strategies endorsed at Sapphire are the outcome of extensive hands-on experience and an ownership mentality. We pinpoint and enhance the diverse array of opportunities with the operational acumen owners seek.
Our well-established relationships with major brands and networks provide the alliances essential for a successful transaction, a clear asset strategy, and rapid performance escalation. From sourcing acquisitions and due diligence support to brand evaluation and debt sourcing, Sapphire stands among the most esteemed hotel management companies in the industry.
Growth-Focused and Hands-On Approach
With a diverse portfolio spanning North America, Sapphire specializes in hands-on operations, managing brands, independent boutiques, luxury hotels, resorts, and lifestyle collections. Our strength lies in our proactive approach and adaptability, enabling us to craft growth strategies tailored to the unique environment of each property.



PROACTIVE OPERATIONS
We function as an extension of your hotel ownership, executing a robust business plan for your enterprise. Our services include:
- Hands-on, professional hotel and resort management
- Achieving superior financial performance to enhance asset value
- Fostering positive work environments to promote the flourishing of associates
- Evaluating cost-saving efficiencies in collaboration with other Sapphire properties

HOSPITALITY FINANCIAL MANAGEMENT
At Sapphire Management, we understand that your hotel’s profitability is intricately tied to your balance sheet. Specializing in sound financial management for the hospitality industry, we ensure efficient financial operations through our centralized accounting services.
Our experienced team excels at interpreting and delivering actionable financial intelligence, aiming to guarantee maximum profitability and enhance property value through superior financial performance. What sets Sapphire apart is our utilization of cloud-based financial services, incorporating extensive transaction processing and financial reporting capabilities that distinguish us among hospitality management companies.


INFORMATION TECHNOLOGY THAT POWERS PRODUCTIVITY
Sapphire Management is dedicated to providing comprehensive information technology services, tools, and partnerships to ensure optimal performance for your hotels. Our IT services encompass telecommunications, credit card processing, cloud-based collaborations, and maintenance. We streamline operations through web-based platforms and maintain preferred partnerships with senior technology leaders in the industry.
Our IT offerings include:
- Superior and cost-effective IT service delivery, monitoring, and managed services
- Comprehensive cyber/privacy compliance programs from strategic partners
- Strong adoption of best-in-class cloud collaboration platforms
- Turnkey IT project management services for hotel development and IT projects
- Strategic technology partner and service provider management for accountability and favorable terms
- Deep brand technology partnerships to leverage all initiatives and benefits
This commitment to technology excellence is aimed at ensuring your hotels operate seamlessly and efficiently.

VIEW OUR CAPABILITIES
- P&L Statements and Balance Sheet Reconciliations
- Cash flow statements and analytical analysis
- Direct ownership access to reporting platforms and tools
- Flexible reporting based on investor needs
- Assistance to ownership groups with government relief programs
- Complete transparency in financial reporting
- Vendor invoices
- Utilities management
- Loan payments
- Partner distributions
- Electronic/ACH payment
- Check registers
- Open liability reports
- Vendor aging
- Payment processing
- Third-party tax filing and compliance
- Employment verifications
- W-2 reporting
- Weekly monitoring of account balances
- Monthly cash flow projections
- Assistance with banking relationships

Operational Excellence in Hotel Management
As a consistently top-ranked independent hotel management company in North America, Sapphire is dedicated to providing excellence in hotel operations, profitability, and guest service.

EXPLORE MORE SERVICES
MANAGEMENT SERVICES
From guest services to financial management, our operations and management programs are designed to prioritize asset growth and the creation of extraordinary experiences.

MANAGEMENT SERVICES
We formulate impactful marketing strategies encompassing direct sales, revenue management, and digital advertising.

MANAGEMENT SERVICES
Our restaurateurs provide innovative guidance for the development, launch, and operations of hotel and resort restaurants, covering everything from design concepts to menus.

MANAGEMENT SERVICES
Drawing from a robust background in all facets of hospitality, our team supervises your entire capital improvement project.

MANAGEMENT SERVICES
From guest services to financial management, our operations and management programs are designed to prioritize asset growth and the creation of extraordinary experiences.

MANAGEMENT SERVICES
We formulate impactful marketing strategies encompassing direct sales, revenue management, and digital advertising.

MANAGEMENT SERVICES
Our restaurateurs provide innovative guidance for the development, launch, and operations of hotel and resort restaurants, covering everything from design concepts to menus.

MANAGEMENT SERVICES
Drawing from a robust background in all facets of hospitality, our team supervises your entire capital improvement project.
